Learn while working! On-the-job coaching and guidance, provides employees all the necessary tools to build up their skill sets, teaching them how to effectively do their job.
This takes place during real-time working hours and is performed by specialized instructors, all of whom are exceptionally qualified in their respective fields.
Our team of knowledgeable and skilled instructors, in partnership with the acclaimed American Hotel & Lodging Educational Institute (AH&LEI), help professionals to grow and excel within their chosen profession and perform better within their roles. At the same time, we deliver customized solutions and offer support that allows businesses to increase staff engagement and boost performance.
Training areas include:
- Sequence of service
- Service Styles
- Wine Service
- Guest Service
- Managing daily operations