Delivering operational excellence is crucially important to the success of any hospitality business. Spending time in your business with you and your team will allow us to review and develop your current operations, systems, and processes in order to help improve the business’s financial outcome, setting us apart from the rest.
People are the heart of any business and it is key to ensure that you have the right people trained and motivated to excel at what they do, back of house team delivering great food, and your front-of-house team providing exceptional hospitality.
We make your job easier and support your team to gain control of the business and maximize efficiencies!
Key focus areas:
- Procedures & Tasks Implementation
- Deployment of labor, the right people on at the right time at the right place
- Training and Coaching
- Menu review – Menu sales analysis, wastage and stock control
- Key Performance Indicators – “what gets measured gets done”
- Ensuring of Sequence of Service Quality